Terms and Conditions
Preorder
- Preorder processing can be 6-12 weeks for printing and freight plus packing and postage time
- Changes to your order may be made up to 6 hours after the end of the preorder round ends - after this no changes can be made.
- Please do not order retail and preorder fabric together. If you do, you may incur a further shipping charge - we will not hold retail fabric until the preorder arrives and it will be sent separately
General
- Colours can vary between fabric bases and type due to the printing process. PUL in particular prints darker than colours appear on screen.
- Mock ups are for demonstration purposes only and may not be to scale
- Product colours may vary screen to screen.
- Scale is marked on each image. Please check and consider your product and whether the scale is suitable before purchasing.
- We’re only human! Fabric is cut by hand so lines may not be perfectly straight.
- We can not guarantee continuous fabric lengths. If you require continuous fabric please leave a note on your order and we will do our best to accommodate. Larger orders may be supplied in various lengths.
- We will not print or accept prints that infringe on copyright or make unauthorised use of intellectual property e.g. character prints (Disney, TV shows etc)
Fabric flaws
- Marks may appear on the fabric during the manufacturing and packaging process. No refunds or discounts will be given for marks that wash out, but please contact us if you are concerned.
- Small holes and pulled threads are common and deemed acceptable on unprinted fabric pieces or within 5cm of the selvedge edge - these are considered minor flaws. No discounts or refunds will be given for these minor flaws. Due to the knitting process these are more likely on the French terry type fabrics.
- Flaws in printing within 5cm of the selvedge edge are deemed acceptable and the ink may spread onto the selvedge edge causing bleed lines.
- Tiny white speckles are considered normal. If the area is large and can be seen from an arm’s distance away we will consider this on a case by case basis and our returns policy will apply.
Payment Methods
- Credit / Debit Cards